Opening hours and service

Opening hours Ekran:                             Warehouse:

Mon. - Thurs. 08:00-16:30                                   Mon. - Fri. 07:00-16:00
Fri. 08:00-16:00

Delivery time

Distribution in Reykjavík: Orders must be received by kl. 15:00 to be processed next working day. If an order contains fresh produce, the order must be received by 12:00 to be processed next working day. All orders over 20.000 ISK. without VAT. are sent at the expense of Ekran. If an order does not exceed the minimum required, a service fee of ISK 7.000 will be added, whether the product is shipped or retrieved.

Distribution in Akureyri: Orders must be received by kl. 15:00 to be processed next working day. If an order contains fresh produce, the order must be received by 12:00 to be processed the next day. All orders over 20.000 ISK. without VAT. are sent at the expense of Ekran. If an order does not exceed the minimum required, a service fee of ISK 7.000 will be added, whether the product is shipped or retrieved.

Rural Areas: Ekran sends all products in the countryside with Flytjandi. All orders over 40.000 ISK. without VAT. are sent at the expense of Ekran. Product will be delivered to Flytjandi. If an order does not reach the required minimum, the buyer pays for shipping. If an order does not exceed the minimum required, a service fee of ISK 7.000 will be added, whether the product is shipped or retrieved.

All orders must be received the day before departure.

Retrieved orders:
About retrieved orders in warehouses applies the same terms and conditions as other product deliveries, ie. orders must be placed before 12:00 if there are fresh goods, otherwise before 15:00 on the day before for a retrieved order. Minimum order is 20.000 kr. without VAT. If an order does not cover that amount, a service fee of ISK 7.000 kr. without VAT. will be added. If a customer needs a product sooner, you can order before 10:00 on the day of delivery and a service fee of ISK 7.000 will be added.

Delivery of fresh goods will take place on weekdays during the period between kl. 7:00 - 16:00. Product delivery at the customer's address generally does not occur on weekends and on statutory holidays.

If a client is in default, payment of outstanding accounts must be received by kl. 11:00 on the day of the specified delivery date for Ekran to deliver customer products.